Get help with your Vine e-ID account, verification, integrations, and more. Our Lagos-based team is ready to assist you.
General inquiries, account help, and technical issues
support@vine-eid.ngReal-time help for verification and app issues
Available in the Vine e-ID app
Fill out the form below and we'll get back to you within one business day.
14 Bayo Kuku Road
Ikoyi, Lagos
Nigeria
Find answers faster in our resources:
Quick answers to common questions. Can't find what you need? Use the form above.
Download the Vine e-ID app from the App Store or Google Play, register with your phone number, and complete verification using your NIN or BVN along with a valid government-issued ID. Most users receive their digital identity within minutes.
Enterprise customers get priority response times, a dedicated account manager, SLA-backed uptime, and custom integration support.